Refund and Returns Policy

Refund and Returns Policy

Effective Date: 28-Jan-2025

At gplcosmos.com, we are committed to providing you with high-quality WordPress GPL plugins and themes. Due to the nature of digital products, once a purchase is made, we do not offer refunds, exchanges, or returns. Please read our policy carefully before making a purchase.

1. No Refunds Policy

Once you complete a purchase of any plugin, theme, or product from gplcosmos.com, the transaction is final. Due to the immediate delivery of digital goods and the ability for customers to download and use them instantly, we do not offer refunds or returns under any circumstances.

By purchasing any product from gplcosmos.com, you acknowledge and agree that no refunds will be issued once the payment has been processed and the product is delivered.

2. Product Quality and Support

While we do not offer refunds, we strive to ensure that our customers have the best experience with the products they purchase. If you face issues with any product you have purchased, we offer no support for troubleshooting and resolving technical problems.

• Installation Assistance: There will be no Help with installing the plugins or themes you’ve purchased.
• Technical Support:There will be no Assistance with any functionality or compatibility issues.
• Updates: Regular updates for your purchased products, as long as they are supported.

If the product you purchased does not function as advertised or is found to be defective, we will provide assistance to resolve the issue or offer a replacement if necessary.

3. Membership Cancellation

If you subscribe to a membership plan for continuous access to our products, you may cancel your membership at any time. However, no refunds will be issued for any subscription payments made. Upon cancellation, you will retain access to the membership until the end of the current billing cycle, after which your access will be terminated.

If you wish to cancel your membership, please contact us at support@gplcosmos.com .

4. Exceptions to the Refund Policy

While our standard policy is no refunds, in exceptional cases where you experience technical issues or the product is deemed not to function as described, we will provide reasonable support and may, at our discretion, offer a replacement or resolve the issue. Each situation will be reviewed on a case-by-case basis.

5. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy or require assistance with any purchased product, please do not hesitate to contact us:

Email: support@gplcosmos.com
Phone: +91-9646997167
Address: sector-15, Panchkula, HR

6. Changes to This Policy

We reserve the right to update, modify, or change our Refund and Returns Policy at any time. Any changes will be reflected on this page, and the updated policy will take effect immediately. We recommend checking this page regularly to stay informed of any changes.

By purchasing from gplcosmos.com, you agree to this Refund and Returns Policy.